FAQ Support & Assistance Search
Rachel Béchet - APTIV

We have set up a service contract to benefit from Sepro’s business expertise. It is a choice to outsource some of our preventive maintenance. The Sepro service offering gives us the opportunity to develop our technical skills, methods and maintenance. It also allows us to quickly increase the reliability of our robots park. And it's nice to always have the same person as your Sepro contact, both for preventive and curative purposes!

Rachel Bechet

Methods Manager - APTIV

Service pack contract: with this contract, you benefit from the free and priority hotline, as well as our promise to intervene on site within 24 hours in the event of a breakdown. You will also benefit from a discount on spare parts and interventions. As an option, we can provide you with a SEPRO specialist for a fixed number of days, each year, for any of your requirements (maintenance, expertise, programming, troubleshooting, etc.) at a preferential rate.

Maintenance pack contract: with this contract, you benefit from an annual preventive maintenance intervention by a SEPRO technician on all or part of your robot fleet. During this intervention, we will change the various consumables (grease, batteries, filters and if necessary belts), which are all covered under this contract. In addition, you will benefit from the free and priority hotline, a discount on spare parts and on the price of all interventions carried out during the year. Finally, all beneficiaries of this contract benefit from our promise of on-site intervention within 24 hours in the event of a breakdown of your robot.

SEPROMAX full maintenance contract: with this contract, you benefit from total maintenance of your SEPRO robot. With our specialists, we take care of preventive maintenance, corrective maintenance, consumables and all spare parts and consumables required for your robot to operate correctly. With this contract, you have full control over your robot maintenance budget.

 

NO CONTRACT

SERVICE PACK

MAINTENANCE PACK

SEPROMAX

HOTLINE

Free

Free and given priority

Free and given priority Free and given priority

ON-SITE INTERVENTION

NO PROMISE

24h

24h

24h

PREVENTIVE MAINTENANCE

X

X

Included

Included

CONSUMABLES (grease, filters, batteries, belt...)

X

Discounted price

Included

Included

TROUBLESHOOTING (labour and travel)

X

Discounted price

Discounted price

Included

SPARE PARTS

X

Discounted price

Discounted price

Included

Our contracts always include a discount on our spare parts.

Need info?

For any quote request, thank you to contact us and tell us the type(s) of contract desired!

Your services

Your markets

Contact our sales team

All fields are required

How can we help you?

Contact person

Read our privacy policy

The information collected by SEPRO ROBOTIQUE is processed electronically in order to set up commercial relations between you and SEPRO ROBOTIQUE's Sales Department. Data points collected via this form are required except those marked as optional. Data recipient is SEPRO ROBOTIQUE's Sales Department, the data controller. Your data will be kept for the time necessary to process your requests. Pursuant to the French Data Protection Act of 6 January 1978, as amended, and the GDPR, you have the right to access, query, limit, transfer, modify, correct, and erase your personal data. You may also object at any time to the processing of your personal data. You can exercise these rights by sending us an e-mail to the following address: dataprotection@sepro-group.com or by writing to SEPRO ROBOTIQUE SAS, Henry Bessemer Street, ZI Acti-Est, CS 10084, 85003 La Roche Sur Yon, and including a copy of their signed identity document.